About Us

We build secure, reliable, and high-performance chargeback systems that keep your business running smoothly and support long-term growth.

Our Story→

Disputeli was built after watching too many talented coaches, consultants, and agency owners lose money, lose sleep, and nearly lose their businesses to a problem they never saw coming. One chargeback turns into two. Two turns into a pattern. And before long, a thriving service business is fighting its own payment processor instead of serving its clients. We built Disputeli to change that — combining the legal frameworks, the protection systems, and the done-for-you dispute management that high-ticket service providers need to grow with confidence, not fear.

Clients Served

Performance Guarantee

Years Experience

Our Mission

Our mission is to make chargeback vulnerability a thing of the past for online service businesses. We believe that every coach, consultant, and agency owner who delivers genuine value deserves a business that is legally protected, financially defended, and built to withstand the disputes that come with growth. We do not just teach protection — we implement it, and we fight for it alongside you.

Our Approach:

We build the systems first. Before we submit a single dispute on your behalf, we help you implement the chargeback prevention frameworks that stop most disputes from ever being filed — compliant marketing, dispute-ready contracts, scope confirmation processes, and a fully organised evidence vault.
Your dedicated Account Manager handles the rest. Every client works with a named Account Manager who knows your business, monitors your progress, and submits chargeback responses directly in your processor portal on your behalf.
We only win when you win. Our performance fee structure means we earn a percentage only on chargebacks we successfully defend. Our incentives are identical to yours.
Prevention and defence in one system. Most services do one or the other. We implement the prevention layer that reduces your chargeback rate, and we maintain the defence layer that fights every dispute that gets through.
We work alongside you, not inside your business. Your Account Manager guides and advises — you stay in control of your business while we handle the protection and dispute management that most providers never have time to get right on their own.

Testimonials

What Our Clients Say

★ ★ ★ ★ ★

This platform has completely transformed how we manage our chargebacks. We now have clear, easy to use, systems in place that have made a significant impact on our ROI.

Zara Bush

Marketing Director

★ ★ ★ ★ ★

Disputeli helped us go from having a 8.5% chargeback ratio with a 12% win rate, to a 0.8% chargeback ratio with a 78% win rate. They have had a great impact on the profit margins of our business.